“I know it sounds crazy, but I love the balance of my job – everything is the same, but different. I follow the identical set of procedures for every request, but each client and benefit plan is unique and requires close attention to detail.”

As a Pension Administrative Assistant, it’s my role to review employee requests for distributions, loans, QDROs and Hardships. Each plan is unique, but our review procedure allows for efficient processing with structured, individualized attention.

My prior experience includes processing distributions and loans, creating and implementing administrative procedures, training new employees, client communications, census request/review/scrubbing/input, eligibility review, 5500/8955/1099 creation/filing, and funding corrections. Everything but actual testing of a plan! 

I was attracted to TBA for their employee retention and reputation for great service. I’m looking forward to how my role can grow and evolve here.

ASHLEY GOGOLIN
(248) 299-4100 ext. 272